The P450 IHD, which appears to have been re-skinned with British Gas branding communicates with both the Electricity and Gas Meters and displays current Energy usage for both fuels as well as historic usage. Wrong? This was the most common problem experienced in the last 12 months by those with smart meters on our Which? British Gas is a signatory to the SMICoP - REC Portalwhich has been approved by Ofgem. The DCC says its working with energy suppliers to do this. Do cheap thermals keep you as warm as pricier ones? Our prepayment customers are some of the most in need right now. Connect member panel when we asked them in December 2022. This is not too different from what Banks and Credit Cards already do in that they let you download your transactions into CSV files you can then import to Excel. How to re-pair a British Gas (Geo) In House Monitor (IHM). the neighbours). They already do this for the bill, so why not the data that makes the bill up. Or is this something which Landis+Gyr may later be able to enable? I am curious JLS if you can tell me what they actually did do for you after four months to et the G370 to work with their HeadEnd ? If your IHD is asking for a PIN code it could be that the device is having connection issues. However, there seems to be one big difference between the UK and the NL and that is that 'our' smartmeters are mandatory equipped with a so calledP1-port, which is customer readable. The ZigBee smart energy profile requires this because the data being exchanged is quite sensitive and private. Note: Apparently in some countries e.g. If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: If you have any problems resetting your monitor, you can contact British Gas customer service for help. Whether travelling for business or leisure, you are conveniently located in a well-connected location to explore modern and historic Taipei. I am a little disappointed that I can not use Zigbee to access my energy usage from the smart meters, especially considering this is one of the larger selling points of smart meters, I hope that this will be a future phase to British Gass plans. Of course it will be better to have a wireless interface with the smart meters but I think a lot of people are underestimating the challenges of opening this interface in a truly secure way that can stand the test of time. 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Weve worked across the energy industry and with the Royal National Institute of Blind People (RNIB)to develop an accessible in-home display for customers who are blind or partially sighted.To find out more about the accessible in-home display and check if we are able to offer you one, please chat to one of our agentshere. Youre not alone. 13months down the line does seem a bit crazy!! They could put a small limit on the number of 3rd party devices I guess 1 may be enough for most people and if you needed more that 1 device could act a s a proxy. What did they do different ? If you switch again in future, your meter should also keep its smart functions. Nevertheless, I would be very interested to see your perl script. My BG IHM has lost contact with the Gas and Elec Smart meters. This process does not happen as frequently as it is possible to do so via a CAD however it does mean that your energy provider does have some data that you can access. The "Advanced Settings - Pairing" option requests an Installer PIN. Our performance against target can be broken down as follows: 1. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. If so, try moving it closer to the electricity smart meter and turn the device off and on again. Some legal action may be needed if DECC does not intervene. Often, these issues resolve themselves within 24 to 48 hours. 24-Inch Monitor Size: How Big Is a 24-Inch Monitor? In other words, keep your fingers crossed for BG to one day provide a web portal allowing consumers to connect 3rd party appliances conforming to the ZigBee standard on the secured network you have at home! The displays work best when close to the smart meter. I am a BG electric and gas customer with the same smart meters listed in this article. I had British Gas smart meters installed a few years ago. THEY LEFT :-(. Find out more about getting smart meters installed. In the Netherlands those smartmeters (electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. If your meters are outside or far away from the display, ask your energy supplier for advice. Smart metering code of practice. More information about the P450 can be found on the Landis Website :http://www.landisgyr.co.uk/product/landisgyr-p450-ecometer/, A user guide from British Gas can also be found here:http://www.britishgas.co.uk/content/dam/british-gas/documents/ph3-QuickUserGuide_printversion.pdf. Where you live, the type of home you live in and your existing meter type may mean it takes a little longer for us to get to you. Access the the smart meters via Zigbee is blocked for "security reasons", all that is offered to the consumer is the In-home Display device (which to be honest is a 5 min wonder with no way of getting at the real data). In such scenario there is very little consumers can do. . If so,try moving itcloser to the electricitysmartmeterand turn the device off and on again. I have started off the blog with this initial post on my experience getting zigbee smart meters installed from British Gas. Many months have now passed and BG have has to revert my meters back to standardmeters (same physical meters just in 'dumb' mode)as they can't get the Trilliant hub working. This can result in your smart meter losing its smart functions. Im wondering who you talked too, but you were fed some erroneous information about how the security works on the Trilliants Comms Hub and the SEP standard This should solve the problem for the majority of smart meters that have stopped working. I bought a WIFI plugin just in case it didnt have one. If you're eligible, we'll contact you directly, so you don't need to worry about applying for this new support. This would be much more easy to secure and given that is software based on a central server much easier to update should they find holes with it. For anyone in the UK with solar panels, this is reason #2 for not jumping to get a smart meter. They help by making you more aware of the energy youre using around your home. today? There are promises of an iPhone app but even this will only get the stats from British Gas's servers (rather than directly from the meters in my house). The gas meter (if applicable) links to the smart electricity meter which links to the DCC network. Ill try and help though, are you trying to run the glitch app or trying to do something different? Imagine if a security vulnerability is found that exposes your smart meters to a hacker? Prefer to Pay As You Go? Hi Nick, Before you switch energy supplier, check thebest and worst energy companies. If not, check how often your smart meter is meant to send data to your energy provider. I spoke to British Gas, they would not supply a new TRIO to replace my old GEO. That is why the Department of Information Technology,Taipei City government established the "Taipei Smart City . Very interested in the possibility of uploading readings data perhaps to iMeasure which I already use. WPS PIN Entry - this will generate a code, login to your router's admin page via your computer and enter the code to complete the connection; To see your energy data on your smartphone or tablet, pair your IHD with the free Smart Things app. And you dont have to send us meter readings to get accurate bills it happens automatically. Derek I too have solar panels, so that is worrying. Following my mission to get smart meters installed I started to look into the possibility of using Zigbee to gather my energy usage statistics from my new state of the art meters. So a more likely target could be British Gas servers where all the usage data is stored, either to sell it to criminals or the like. The IHD can apparently also be used by British Gas to send me messages (there is a little Mail Envelope Icon) but as of yet I have not seen any messaged other than the initial "Welcome to Smart Metering" message. CADs will only be permitted read-only access to data held in smart metering equipment. Hi All, I had the exact same system installed - Electric fitted August 2013, Gas December 2013. Hi John, BTW what are you using as your REST API client? It also found that smart meters expose people to fewer radio waves than mobile phones and wi-fi equipment. But you don't need to send it on or before the 30th September. CADs are expected to be available for purchase through retail stores or as part of a service: for example installing a central heating system, re-fitting a kitchen or as part of an energy supply contract. One of them tweeted that their new meter which replaced a faulty one showed that the household was using 101,197.32 . ASK TONY: British Gas refused to believe our smart meter was broken - and has now saddled us with an energy bill for 753. We use cookies to improve our website, follow up on incomplete orders, and show you relevant ads. But youll have to send meter readings to your energy firm again they'll stop being sent automatically. Therefore some energy providers also provide their own API via which this data can be retrieved without needing a CAD. Several British Gas customers have experienced issues with their smart meters. Energy firms are only allowed to switch customers to prepay for energy where they have checked that it's appropriate to do so. Smart Meter UK - Build an app / device handler for api? You can findhow to view more useful usage information for this IHD on our guide here-. They may be able to do this in future. Despite the smart meter and the desktop display showing the feed in circuit option in the menu, it appears this will never be supported by BG. Around 7% of smart meters in homes are working in traditional mode, according to government data in November 2022. I used soapui, not sure if anything changed since I last tried but it should work. With smart meters, it's possible for energy suppliers to switch your meter into prepayment mode remotely. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. In this post I show how any customer of Octopus Energy with a smart meter can see their energy data and do a bunch of stuff like. This can be monthly, daily or half-hourly. I dont think it would be too hard for British Gas to allow read access via Zigbee, all they would have to do is allow you to add a list of approved MAC addresses via your account in the online site this would solve the problem of people adding their neighbors devices. It told energy bosses that immediate action must be taken to protect customers from inappropriately being switched to prepayment. You can do it on our online form until 14th October. There are a few Zigbee products available like the Digi ConnectPort X2e and Nexvox Z-201 which I thought I may be able to connect to my smart meter HAN, but reading further into smart meters I found out that the utility company may have to permit new Zigbee devices connecting to the smart meters HAN. And, because they send automated meter readings, you get more accurate bills. Need help to reset smart monitor help please. Software developers at British Gas and Trillaint (the manufacturer of the Zigbee hub) decided to limit the number of devices (MAC addresses) permitted to associate with the hub to 3. Smart energy monitor. Your energy supplier must give you seven days notice before it switches your smart meter to prepayment mode. Second-generation smart meters should not lose their smart functions when you switch. (The problem is the new Smart Gas meters do not have a pulse of any kind (no counter wheels, flashing LEDs etc)). The electricity one works perfectly sending all my data onto the little monitor and submitting meter readings no problem. . British gas smart meter pairing pin pussy cum licking. So I managed to pick up a new one on E-baysupplied by a different energy company. Good luck with the Gas meter install. The hub would then receive the required info (via its backhaul connection on cellular networks) to allow that particular device in, exchange security keys and establish a secure connection to the HAN (Home Area Network). Unfortunately not! Its zigbee not Bluetooth, and can only be paired from the provider end, Does that mean the meter end has to connect to the TRIO ? You shouldnt need to enter a PIN code as this would only be needed for removingthe device from the network. A 2017 study of a selection of smart meters available in Great Britain found that exposure to radio waves from smart meters is below guidelines set by the International Commission on Non-Ionizing Radiation Protection. 3 Ways to Connect Your Nintendo 3DS to a Monitor, 3 Ways to Hide Your Monitor When Youre Not Using It. Even if your tenancy agreement says you dont need to ask for permission, its still a good idea to let the property owner or agent know before you request them. Ive had BG Smart Meters for around 3 months now and I share the disappointment of those who expected more from them. Its 2017 and I have been doing a lot of reading into Smart Meters, but am still not clear on who can enable pairing. Press Menu/OK Linking devices to the HAN will be accomplished by pairing them to the relevant communications hub. If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: First, find the reset button on the back of the monitor. Smart meters automatically send your meter readings to us, so youll get more accurate bills without having to lift afinger. I was also demanding British Gas install the latest 'Phase 3' smart meters which, as I understand it, are still really in teething stage, so, although annoying at the time, I do have to forgive them the delays. However, my meters still worked with the standalone Energy Monitor display unit so I could continue to get a display . It was the second most-common issue that homes with smart meters experienced. If your smart meter cant be upgraded, it will need to be replaced with a second-generation meter. I have just posted a third instalmentblog post about my further troubles here:http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/, Open-source tools for energy monitoring and analysis. Thank you for these useful links. Contact your energy provider if your smart meter still isn't connecting properly. Submitted by Gordont67 (not verified) on Thu, 06/11/2014 - 17:08. Tantalisingly, on the back of the ecoMeter In Home Display (IHD) supplied with my smart meters, it reads: Zigbee Certified product (Energy). This should have happened by the end of 2022, though were aware that some smart meters remain unconnected. I have to admit I used you as a case study contrasting the open and closed approaches to data! However if your home is in the remaining 0.75% you may not be able to have a smart meter that connects to the full network. In fact, this access would give consumers confidence in their suppliers being transparent and open. Indeed, I totally agree and concluded this post noting that the security concerns may (and should) take precedence over open data. To achieve this, the DCC will put in place the shared data and communications infrastructure necessary for smart meters to: Operate consistently for all consumers regardless of their energy supplier, Provide smart metering data to network operators in support of smart grids. I had similar issues issues with that as well - the data package has to be { identity : USERNAME , password : PASSWORD}, I too am using openHAB. Some of you may be interested to know I have written a new blog post on the further fun and games (pain) I am still having with my British Gas smart meters. The monitor will reset itself and the display will go blank. Just thought that this is a red herring for me. If there's any doubt that your home might not have coverage, make sure you get a pre-installation visit from your energy company to confirm whether a smart meter will work at your property. FWiW, mist/fog/rain can all affect the transmission range of a gas meter. Leaving me for a while with one Smart (Electricity) Meter and one Dumb (Gas) Meter, (this was not an issue for the supply of either utility but just grated against my OCD / geeky / impatient nature). If the GAS LED light is not flashing you will need to contact your supplier. When I moved away from BG to a different supplier that . I dont necessarily agree with your points that they are not giving the users the data or that most people will not benefit. The communications hub will be required to support the linking of supplier-provided smart metering devices and of consumer access devices: these requirements will be defined in the CHTS. Within close proximity of the electricity meter, hold down the "OK button" until the smart meter display turns off and then on again. This means that your smart meter will lose its smart functionally and work like a traditional standard meter. It is a shame but I am actually starting to find my smart meters more restrictive than their older dumb analog cousins. Basically only permitting the Electricity Meter, Gas Meter and In Home Display. They are covered by the Waste Electrical and Electronic Equipment recycling regulations (WEEE), which mean that energy suppliers should collect, recondition and reuse in-home displays as much as they can. Ive been able to adapt this to integrate this now into my Openhab setup via a simple python script. Interesting post Nice to see the point of view from a commodity consumer! In order to restore the pairing process, it may also be necessary to identify and enter the following information: 1. Welcome to the Digital Spy forums. Once you have smart meters, youll find it easier to control the amount of energy you use by setting energy budgets which will help you lower your bills. As it happens, since writing this article I think BG are soon going to offer customers the option of either an physical IHD (In Home Display) or a virtual IHD iPhone app to view energy usage: Whilst the wireless frequency used is currently the same as standard Zigbee it uses a different profile to normal Zigbee use. we're giving 10m of support to those who are struggling with their energy bills. This is a quick overview of the new Energy Monitor & t. had chat session to BG, this time they hadnt clue what I was talking about But eventually agreed to send an Engineer to fit a new TRIO smart meter Which is where I started 2 weeks ago !!! Many industry and technical solutions respondents caveated their support for the HAN by stressing that issues around security and operability still needed to be finalised in the second version of SMETS to provide assurance that devices could be connected in a secure and consumer-friendly way. So, Can you also send commands to your Smart Meter through that API? I have not read it all yet, but the section you have pointed out (4.4) does look promising! I dont mind discussing some of it with you (privately through emails maybe), but as im sure you understand, I cant tell you much more about our product that isnt publicly available or standardized