We DO NOT remove reports. whereas our Anderson slider felt substantial and 3x stronger. What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network? They were a fraction of the price of Anderson and NuPro, and had a no pressure sales pitch. I will tell anyone I know looking for windows to call Rite Window for sure. Window Brands: Rite Window manufactures all windows internally. Rite Window 4.7 18 Verified Reviews Get a Quote Corporate Account Learn about our screening process 94% Recommended 23 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number Serving You Locally Woburn, MA 01801 http://www.ritewindow.com Get a Quote Hours Mon: 8:00 AM - 7:00 PM Tue: 8:00 AM - 7:00 PM Having 27 windows replaced is no easy task. In addition to installing home improvement products that make your home more attractive and energy efficient, we focus on quality! All was clean in the house. My partner and I wanted to operate an independent company and we both exited that franchise to start Rite Window. You will be happy you did! Rite Window stands behind its products and workmanship with rock-solid warranties to ensure your complete satisfaction. We had a great experience. Why Ripoff Report will not release author information! Received a quote on 9/6/16 and after further review found a math error of an overcharge of $270.00. Had to have owner come out to fix the lousy job and here it is a month later one window still leaks as well as the foundation seal and the roof is now leaking so disappointed, Screen porch enclosed foundation sealed new storm door leaky roof sealed, awnings, roofing, replacement windows, doors. Energy Efficiency: The company offers a wide variety of energy efficient windows (Energy Star certified). Beautiful window, no mess was left behind. The complaint has been investigated and resolved to the customers satisfaction. These also come in custom sizes and colors that give you a big variety to choose from. The center of the window had moved. I am not writing to complain or to provide a review. Installed 22 new windows, 2 entry doors, and new sliding glass door. Here are a few reasons why: -transparency and detailed explanation and physical demonstration of various product choices all presented in a friendly way without slick salesmanship -good listening skills on the part of the salesman, and successful problem solving suggestions which were applied to my project -Various reasonable price categories with clear explicit written details -good warranty -excellent customer service over the phone and in person I highly recommend this company. The only complaint I had was that they left all the window blinds on my kitchen table and all around the house. Other than new windows and a few stray staples from the old windows you would not know we had an install done. Have something to share about Built-Rite Window Corp? lakeland, Florida, Seal Rite Windows Revco Gigantic scam. This window company continues to impress us after our installation 3 years ago. I suppose it saves money, but looks unfinished and cheap. Sharing is caring! I reimbursed their payment and the customer assured me they were satisfied with the resolution. Due to the coronavirus pandemic, several government agencies and courts across the country have temporarily closed their offices. We provide honest service without any hidden fees or high-pressure sales tactics. It seems others have had a good experience, but based on ours, we wouldn't rehire or recommend. Rite Aid can be contacted at (615) 591-0905. Consent is not a condition of purchase. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. She didnt try to pressure us into buying options we did not want. I went to work and came home to all new windows! Transferable warranty to next homeowners also a plus. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. One worker smoked cigarettes the entire time and our house smelled of second hand smoke for 2 days after (we do not smoke). While HomeAdvisor will continue its background check program to the extent possible, these closures could prevent some background checks from being performed. Our entire experience with Rite Window has been outstanding! There is nothing the bank who owns the needs to do for them and I to close this deal. During your free, no-pressure sales consultation, we will help you compare your options so that you can easily choose the best products for your home. It is so bad, we cannot paint the wall and new trim until we finish scraping down the rough caulking that was applied and sand. HomeAdvisor does not I would recommend Rite Window to anyone who is looking to replace windows or doors. The windows are great. Rite Window Reviews: Rite Window Reviews maintain an average score of 87% across several online review sites. The windows were a bit more then another advertised company BUT we could definitely see a difference in the qualify and look of the windows. Working at Rite Window: 5 Reviews Review this company. Areas of Coverage: Rite Window services are available across the greater Boston metro area. Warranty Terms: Rite Window offers a fully transferable lifetime warranty on its window products. Knowledgeable about their job. The windows we got were outstanding. Received a contract addendum on 9/7 with the correction. Installers were friendly and professional. themselves and their business on their profile. This company would NOT have been my choice as all of my other windows are Pella. In July of 2017 it will be a one year after install, our winter has been very cold and snowy and I am extremely satisfied !!! By using HomeAdvisor, you agree to our Terms & Conditions, Copyright 1999 - 2023 HomeAdvisor, Inc. All Rights Reserved, American Architectural Manufacturers Association (AAMA), Window and Door Manufacturers Association (WDMA), Angies List Super Service Award 2012, 2013,2014,2015, HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. Previous windows had major condensation problem to the point of freezing. Sort by. On the day of service they were on time, efficient and after the install you would have never known they were here, (other than for my clean new windows! Services Offered: The company provides window replacement, bath, showers, roofing, and door installation services. Businesses will not be admitted to the network if their owners or principals have the following felonies in their available criminal records*: Our background check does not exclude service professionals unless the crime at issue is a felony. We pride ourselves on the quality work we provide, while delivering great customer service! Would use them again. Product was as I expected.the installers were very professional.have other windows to replace next year.am going to use them again. New windows are high quality and havent had any issues with significant condensation. In situations like yours it is unfortunate, but it's still necessary, because otherwise we'd be using our limited time resources to provide free quotes on jobs that have little chance of ever materializing. Our deck was a mess and we needed to sweep and then hose down after. The windows are great, huge improvement on what we had before and long overdue. I dont know what his definition of play is but only 1/18 windows has play. Helpfulness Rating Date. Good product. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. They were professional, friendly and cleaned up after themselves! Bath Replaced for Reasonable Price Continue reading . Continue reading . 4.0 Job Security & Advancement. The installers (Peter and . Attentive, Honest, and Efficient Continue reading . I had Built-Rite install a front door w/ storm door, a rear slider, and a bay window in April 2009. This equates to a 4.34 out of 5 star rating on average. Out of my pocket I paid $2,000.00 for 2 windows and a storm door. I have been with Rite Window for over a decade, after working for many other companies I believe Rite Window's people, management and philosophy is why they are the leader in New England home improvement. Assuming professional installation, not a bad option if you can keep it at $500 installed. The home is in real nice shape. When I decided I couldn't wait any longer I did my research again and what impressed me about Rite Window was the reviews. Thanks so much! It really looks great and we are looking forward to using it. Great Window Experience Continue reading . Until I saw the post above I didn't know the Consumer Affairs Office viewed the issue as unresolved. Rite Window is locally owned. I feel we got a quality product relative to the overpriced competition. I will recommend r Rite Window to anyone who need to replace windows and doors great job keep up the good work. In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. , They stripped our rather large roof completely and cleaned up everything. When installing the storm door, they peeled paint off on the surrounding trim (our house was recently painted in May) exposing the wood, so we need to sand and repaint those areas. HomeAdvisor verifies state-level licensing where applicable - note: Quality Products, Professionally Installed, For the Right Price. Rite Window is best known for providing excellent customer service and reasonable prices. They fixed my gutters & fixed part of my roof. Continue reading . A fantastic experience from day one when Juli a sales rep came to our house. I would assume they sell a no frills mid range vinyl window. We apologize for the misunderstanding. These guys were great. Installed new windows and siding on front of house. Rite Window will not even provide me a quote. Replacement or New Construction Windows: Rite Windows can be used for both window replacement and new construction purposes. So the roof did become your issue to address since it was done unsatisfactorily the first time. Your email address will not be published. From START to FINISH Great Service all around! Just one window but done right! We had two houses done by Built-Rite Window. They were very good! The installers were courteous and professional and they did the job Rite. From beginning to end wonderful Continue reading . Looking for more information? When the window came in, John had Artie do the installation. They say they stand behind their product and they really do. We are happy we went with them. Who's crazy enough to start this website? I love the quality of the product and consider my overall transaction to represent a good value and a fair price. Before Rite Window I owned the Massachusetts franchise of a national window company. Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. Send Message. Fair pricing compared to competitors. I have to say that Matt, Dave and Rich were amazing! This is huge because nowadays customer service like this is virtually non existent. All went smoothly from Showroom to installation. Well, all went fine until I got the first bill. I understand the worker who did the 1st install was fired but why on the second trip out (which included you) did no one recognize the fact that the windows were placed into the wrong framework .Now on your third visit this crew realizes the windows were not put in correctly and the entire job from day one has been ripped out and windows are being moved around like checker pieces into the right places and I have one crew member complaining about what an awful job was done previously and f bombing for lack of a better term from his vulgar mouth that he should have been on the job the first time and it would have been done right . Great work. The owner or principal of each business in HomeAdvisor's network (with the exception of Corporate Accounts) must pass a background check. Respectfully Leslie Greeley Brewster Ma. I think, their prices are good. All of our home windows, doors, roofing systems, showers and baths feature specifications customized for the New England climate! The best customer service experience Ive had in a long time. Was hoping no further work would be needed . Find hiring guides, material costs, expert advice, how-to's and more. They filled it with caulking, and we are now trying to fix it, but it is a bigger job than first anticipated. Company was very argumentative when I told them I wasn't pleased. That's why we tell you the price up-front. Rite Window. Perfect Installation and Cleanup Continue reading . Family owned and operated since 1961. Once we moved ahead with it every went just as he said it would from the lead time to the installation duration. Report They were very carefull an cleaned up upon completion. 27 Windows and very satisfied Continue reading . They still take care of their customers after these 4 years. I am not upset. Rite Window makes it easy and affordable for you to upgrade your windows, doors, roofing, showers or baths. Very pleased and would highly recommend them. I have other windows that I need to have done and believe me, they will be getting the call to replace them. Schedule a Consultation 3 One Day Installation Before / After Your Bathroom, But Better I had one spot of water damage around window frame area that was pointed out by installer, he told me what was required so I ran to Home Depot for repair materials and he preformed the repair ! Rite Window believes if you sell a quality product for a fair price you have nothing to hide. Thank you. First Parish parsonage, Kingston Continue reading . Good installation team. . Nice job! We at NEWPRO suggest you have a professional examine your doors. Windows are crystal clear and easy to use. I had these windows installed at my sons home, and he couldnt be more pleased. My new windows have now been installed. Very happy with the finished product. I had a good experience. It proved to be the right decision Take care. The windows have a good warranty on them, but hopefully we wont be needing to use it any time soon. I had Built-Rite install a front door w/ storm door, a rear slider, and a bay window in April 2009. Family owned home improvements with high quality, low prices, full warranties and service. Check out these tips from MattZurcher, Sr. VP of Customer Care. I highly recommend Rite Window! Learn More Ready to Get Started? Rite Window Serves the Boston Region with Window Replacements, Doors, Roof Installation, Showers & Baths From your first phone call to Rite Window and throughout the installation of your replacement windows, patio or entry doors, roofing, shower or bath, we guarantee a smooth process. Would highly recommend. The Ocean County Long Term Recovery Group were charged $3,500.00 for the 6 windows. Prior, we had an Anderson slider and the difference in materials was marked. I would recommend Rite Window to my friends. Very detail oriented and kept my property clean. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Not to mention that the installation and cleanup was perfect. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. None of the other windows had play. Good salesman. installed new replacement windows great installation however clean up was poor did not clean windows after installing had caulking and dirt on them |broke a rain down spout did not tell me. Rite Windows uses vinyl windows that go hand in hand with the Energy Star certification. Great product and warranty. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I had 10 windows replaced this fall everything went according to plan. He had no regard for what he tried to show him , just walked away and started barking orders at the other two crew members who had to work with him . We have the experience and dedication to get the job done right! Corporate Advocacy Business Remediation and Customer Satisfaction Program. The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. It could mean they were less interested in informing the public than they were in trying to harm the reputation of their competitor. We are so very pleased with the windows and with the courtesy of the installers who worked quickly and Left all rooms even cleaner than they started. Now just have to keep my furniture under tarps and curtains down until I can find a reliable roofer. BBB Business Profiles are subject to change at any time. I was also impressed by how the technician came to my parents home on the Cape when the window would not open properly. That did not make sense to me. The first tech sent out said we needed the entire window replaced and we would get a call when it was ready. Initial Complaint 09/02/2021 Complaint Type: Guarantee/Warranty Issues Status:. Anyway from what I was told the policy of Rite Window is they will not with home buyers until they have closed. Copyright 2023 ProReplacementWindows.com All Rights Reserved. 05:32 PM. I would truly recommend All Rite to everyone. Would use them again. Installers were excellent! After window replacement they cleaned up everything. Guildmembers can selectively publish these comments here on their profile page. !Highly recommend!! 2023 Thank you for your consideration. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Thank you Rite Windows for a job well done! Type: Company - Private. They professionals. RiteWindow is the only company Ill ever use again to replace windows. Read More, Custom residential and commercial awnings manufactured and installed. I was told by one rep. that Rite Window does not want to be in the middle of bidding wars. We heard an ad on the radio and decided to call and ask for some information. Massachusetts Department of Public Safety, https://www.mass.gov/orgs/office-of-public-safety-and-inspections, Better Business Bureau in Eastern MA, ME, RI & VT. BBB reports on known marketplace practices. Rite Window rocks!! I am satisfied with the product, they look great and definitely keep the cold out in the northeast. The work was done well and they kept the house clean as they went! They did an excellent job installing the windows and cleaning up and they stayed with the project until it was completed. We will be purchasing this home and we are not asking for any work to take place until after closing. I dont understand how the premium brand companies can get away with charging exorbitant prices for windows that perform no better than the Rite Windows. Search the Chamber Directory of over 30 Million Businesses Nationwide! We want to replace approx 13 windows, 6 sliding glass doors, and maybe a front door because we have the budget with our rehab loan. I purchased windows from Rite Windows and took advantage of their "Interest Free" financing offer. Access the headquarters listing for Rite Window. Makes perfect sense as the bank/lender needs to know the cost of the rehab work being done prior to closing so they can write the loan. Could you enlighten me? They accomplished it all in one day. I give Rite Window my recommendation. Built-Rite Window consumer reviews, complaints, customer service. Business Details Location of This Business 7 Roessler Rd, Woburn, MA 01801-6208 Headquarters 41. I was referred by a neighbor who is also very pleased with their windows. Lakeland, Orlando, Florida, Revco Inc - Seal Rite Windows And Doors - Andy Williamson revco New name same lowdown practices Tampa Florida, Revco - Seal Rite Windows And Doors, Andy Williamson, The Ayers REVCO - Commits Crimes Against the Elderly and Handicapped, Fraudulent Misrepresentation of Windows and Doors Tampa And Jacksonville Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. (As you said, we do know this from years of experience.) All Angie's List reviews are submitted by IDENTIFIED sources, and each review is screened for legitimacy by Angie's staff. My wife said the tech demonstrated how they all have play and need it for expansion. There is no bidding as the fully executed purchase and sale is a binding contract. Read More. Thank you Rite Window for a positive experience in a long time!!! For more results perform a general search for "Rite Windows". Rite Window provides the installation of window, bath, roof, and showers to the Southern New Hampshire and Greater Boston areas. 5 stars go to Vera though who answers the phone she is so polite, respectful, answers any questions you may have, returns phone calls for the company and tried to reassure me that I would be ok while this discourteous and hot headed worker was at my home, whom she apologized for, which she shouldnt have to do.